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At Farnsworth Information Consulting, we are pleased to be able to help our clients meet their information needs. Here are some of the comments we have received from clients.
Indiana State Health Insurance Assistance Program
Excerpt from a letter by Cheryl St. Clair, Director of the State Health Insurance Assistance Program:
I could tell the difference immediately when I met with Leonard Farnsworth. He took the time to learn about our work and talked to my staff about their usage. He understood the problems we were having and then resolved each issue. I was also impressed that he anticipated our future needs as well and added to its original functionality.
Read the full letter here.
Saint Gobain Containers
We are a very small quality and process engineering group attempting to track and control the performance of our product for five production plants used by more than a dozen customers. Our group has only been in existence for couple years and we needed a number of automated evolution reports for measured data to show the quality performance for our sector and each plant. Further, we wanted the ability to show pareto charts for types of quality issues in order to assure our improvement efforts were properly guided.
Leonard was able to quickly understand our information database situation and our reporting goals. He gained respect with the IT group and helped us to translate our engineering goals into IT and automation projects. Recently the same analysis was applied to other sectors with Leonard's involvement now covers all 13 plants.
We have been lucky to find a person that could achieve that "contribution level" quickly which is a must for obtaining high value for such projects.
Lech K. Malinowski VP Quality Control & Technical Service, Beer SOA
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